Frequently asked questions
What is Osanyin?
Osanyin is a platform that connects consumers with artisanal and equity-minded brands that sell high-quality cannabis products.
Do I need a medical cannabis card to make a purchase?
No. We deliver to anyone 21+ in our service area. For those 18+ you do need a medical recommendation.
How does the approval process work?
Once you place your first order, we verify your documents. There is no waiting period. We will contact you if there are any issues with your account.
What are the new taxes on cannabis?
Both recreational customers and those with a third party medical recommendation will be subject to their cities’ sales tax + a California cannabis tax, which will be calculated in your cart.
People with a state-issued medical recommendation will be exempt from sales tax, but will still need to pay the cannabis tax. If you are a regular medical user, getting a state issued recommendation could be worthwhile. Find out more here.
I’m a brand. How can I sell my goods on Osanyin?
Please submit an inquiry
here.
Need to chat, give feedback or have a question? Reach us at info@osanyinllc.com
What documents are acceptable forms of identification?
A government-issued driver's license, photo ID, or passport.
Delivery Info
We deliver to most cities in the following counties: Alameda, Contra Costa, Marin, San Francisco.
We have scheduled deliveries on the following days: Wednesday, Friday and Saturday between the hours of 11:00am–7:00pm.
Minimum order is $75. Delivery fee is $15.
You must be present to receive your delivery, and show an ID to reverify your age. Contact us via the chat feature or info@osanyinllc.com with any delivery questions you may have!
Orders must be placed by Sunday 11:59PM for scheduled delivery on Wednesday, Friday or Saturday.
Holidays: Osanyin does not deliver on the following holidays January 1st, Memorial Day, July 4th, Labor Day, Thanksgiving Day, and December 25th. Deliveries that might normally take place on those days will be delayed to the following business day. Orders placed on these holidays may also be delayed by one business day in their arrival.
Packaging: Osanyin packages your cannabis products discretely. We take measures to eliminate or minimize any cannabis smell that may be emitted by your products, and do not brand our exterior packaging. We also carefully monitor each order during packaging so that your products arrive in great condition.
